Reviews: Sea Love Boat Works Inc.
These are observations from the boating community. Waterway Guide information is verified regularly and all efforts will be made to validate any new updates submitted here. Thank you for taking the time to share comments about your experience.
Waterway Guide reserves the option of editing reviews and comments for grammar, clarity and the removal of defamatory or potentially slanderous language. When appropriate, reviews are forwarded to businesses for response prior to being made public. We will make every effort to be objective and impartial when posting reviews, but do not publicize details of disputes between parties.
Sea Love Boat Works Inc.
Ponce Inlet, FL 32127
Ponce de Leon Inlet 1.3 mi. SE of MM 839.5
- Lat / Lon: N 29° 04.950' / W 080° 56.117'
- Hours: 8: 00AM - 4:30PM M-F
- Contact: Alan Arnfast
- VHF Monitored: 16
- VHF Working: 11
- Phone: (386) 761-5434
- Email: [email protected]
- Website: https://www.sealoveboatworks.com
4.50 out of 5 stars
-
Review for Sea Love Boat Works Inc.
Reviewed by:
Mike Clark
on Aug 28, 2022
Vessel Type: Power
LOA: 45'
Draft: 3.4'Rating: 5
We arrived after hours with a leaking drive shaft seal that was resulting in us taking on water. Was able to make contact with service people and they made no hesitation in helping to get our boat pulled The following day they made the required repairs and we were back on our way. Cannot say enough about how friendly and accommodating this marina was in helping to get us back on the water. Would highly recommend them to anyone who needs there service!!
View location on the Waterway Guide Explorer
-
Review for Sea Love Boat Works Inc.
Reviewed by:
Philip Sessa
on Dec 25, 2021
Vessel Type: Sail
LOA: 38'
Draft: 5.5'Rating: 1
No communication and way over charged, Ill just tell my story and you judge... On Wednesday I called, told them I needed the motor mounts and cutlas bearing replaced, along with a shaft alignment. They said bring it in tomorrow, Thursday 8:00 am, I brought it in and had to leave to go back to work in Tampa. When I left, I asked for estimates, and part specifications before they started working, I wanted to confirm the specs of the parts. I received no calls, no emails, no communication, I left voicemails and never got a call back. I had to call 2-3 times a day to get any feedback. One week later they told me they just ordered the parts and I would be charged 76$ a day while waiting on the parts... Then 5 days later they said it was ready, I dropped it in the water on Tuesday, about 13 days later. The total cost was 3900$. They charged me 1155 dollars for "lifting the motor" 11 hours at 105$ an hour... The parts were relatively cheap, and lifting, blocking, and dropping were reasonable.. but, for real, if you take it here, order your own parts and do your own work. They were friendly but an absolute rip-off. This job shouldn't have been more than 2500$ and maybe taken 2-3 days at most.
WG Editor Comment:
Marina Response:
Good morning, Mr. Sessa,
Thank you for your input. We only get better with feedback from our highly-valued customers. We are sorry to hear that you feel your experience with us was short of expectations. I can assure you we strive to maintain the highest level of customer service. Upon review of your file and the scope of work for which you hired Sea Love, we maintain the following: Simply stated, you brought your boat to us because the certified Yanmar dealer would not be available for 3 weeks. You asked us to verify his diagnosis, which we did, and your parts were ordered within a week of your arrival because we were awaiting your providing the exact parts you wanted. The subsequent delay came from the supplier. Secondly, our call logs, and that of the General Manager’s company cell phone, show multiple outgoing and incoming calls with you daily to keep you abreast of the progress. For clarification, you were not charged lay days while awaiting estimates for other services you were considering from sub-contractors while we were not actively working on your boat. You decided against those services, and we launched your boat. Regarding the lay days, your final invoice shows that you were only charged for 3.5 out of the two weeks your boat was here.
We strive for every customer to leave the yard happy with the work they received. Each job is unique and the hours it takes to complete is often not known until a Tech starts on the job, through completion. Thank you for your review and this opportunity to address your comments. We will take your feedback into consideration. Take care and be safe on the water!
The Sea Love Boat Works Team
Have a great day!
Gina Cotton
Business Manager
4877 Front St.
Ponce Inlet, FL 32168
386-761-5434 Office
View location on the Waterway Guide Explorer
-
Review for Sea Love Boat Works Inc.
Reviewed by:
Leo Robinson
on Jul 5, 2021
Vessel Type: Power
LOA: 42'
Draft: 3.5'Rating: 5
We ran aground coming into the inlet (be careful) but the upside was we found SeaLove marina. These guys were excellent in every way. Super nice, great services, fuel and a fun restaurant next door! Al the manager and staff went out of their way (right before July 4th weekend and a hurricane coming), to get our boat hauled, props taken off and contacted a local shop after hours to help get them serviced as soon as possible. They are super knowledgable and helped with a few other engine issues while it was laid up.
I'd go out of my way to get to this place again!View location on the Waterway Guide Explorer
-
Review for Sea Love Boat Works Inc.
Reviewed by:
Robert Walton
, Morningside,
on Jun 2, 2021
Vessel Type: Power
LOA: 42'
Draft: 4.0'Rating: 5
We were taking our Grand Banks from North Caroline to the Gulf Coast and we had some maintenance issues that prevented us from going farther. Sea Love Boat works got on the job immediately and had us on our way in 6 hours. These guys were amazing. Saved us from having to travel around the keys as the Okeechobee waterway was closing and we are able to make it before it closed. I highly recommend this place. A great boat yard! Very nice and honest people. Very happy with the work they did on our boat.
View location on the Waterway Guide Explorer
-
Review for Sea Love Boat Works Inc.
Reviewed by:
David Simpson hb
on Oct 26, 2020
Vessel Type: Power
LOA: 46'
Draft: 3.0'Rating: 5
Alan and Austin were super helpful. Especially since it was a Sunday and not during normal hours. They went above and beyond to come to the marina get us fuel and an impeller for our generator. Nice folks who know what they are doing!
View location on the Waterway Guide Explorer
-
Review for Sea Love Boat Works Inc.
Reviewed by:
John Moe
on Oct 19, 2020
Vessel Type: Power
LOA: 21'
Draft: 2.0'Rating: 5
The new team at Sea Love did an exceptional job working on my custom bottom paint project. The haul-out was easy, and their work timely. The team was incredibly kind and had a positive attitude about everything-- would highly recommend for all marine work!
View location on the Waterway Guide Explorer
-
Review for Sea Love Boat Works Inc.
Reviewed by:
Peter & Ginger Babich
on Oct 16, 2020
Vessel Type: Power
LOA: 48'
Draft: 4.0'Rating: 5
This marina is easily accessible from the Ocean as well as the Intracoastal. The dockhands were tremendously helpful with assisting at the fuel dock as well as helping us out with getting into our slip. The office staff are helpful with any assistance needed. This marina is in walking distance to the Ponce de Leon Lighthouse as well at the beach. There is a wonderful Restaurant on site of the marina "Down the Hatch". There have been many updates to this marina since last spring and they are continuing to make updates.
View location on the Waterway Guide Explorer
-
Review for Sea Love Boat Works Inc.
Reviewed by:
Jamie Davis
on Sep 7, 2020
Vessel Type: Sail
LOA: 35'
Draft: 6.0'Rating: 5
Was unable to get to our Daytona marina in time and all marinas from New Smyrna to there were full! I called the security number and they let me tie up at their fuel dock. He gave me excellent instructions which made it easy to find at night. Down The Hatch was a great dinner, and we got excellent service in the morning to prep for our departure.
View location on the Waterway Guide Explorer
/-80.9352833333,29.0825,12/500x250?access_token=pk.eyJ1Ijoid2F0ZXJ3YXlndWlkZSIsImEiOiJGRmM1RDdzIn0.Wya5yV5QEqbz0-fct8zyIA)
