Reviews: Town Creek Marina

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  • Review for Town Creek Marina

    Reviewed by: David Bello on Dec 7, 2020
    Vessel Type: Sail
    LOA: 50'
    Draft: 6.0'

    Rating: 5

    Excellent marina. Staff is very helpful and friendly. Amentias are very good, clean restrooms and showers. Nice laundry area and a top notch restaurant. Refuled at slop. Highly recommend and will be back.

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  • Review for Town Creek Marina

    Reviewed by: Betsie & on Jun 2, 2019
    Vessel Type: Sail
    LOA: 36'
    Draft: 4.0'

    Rating: 5

    Five star indeed -- we visited Beaufort on our northerly AICW trip and have to rate Town Creek with all superlatives. Angel is a catamaran and we arrived at the face dock with great radio communications and assistance catching the lines in a stiff breeze. The facility is well maintained and clearly is continuously being upgraded. The courtesy car is a great amenity. The Tiki Bar and City Kitchen are both fabulous with outstanding food and a super team of servers.
    We're delighted to recommend Town Creek to fellow travelers.

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  • Review for Town Creek Marina

    Reviewed by: Peter Julian on Jan 1, 2019
    Vessel Type: Sail
    LOA: 44'
    Draft: 5.6'

    Rating: 5

    We docked along with Tortuga Dec. 19th to weather out another Northeaster. We enjoyed all the amenities and beautiful Christmas decorations mentioned in Tortuga's comment. We also required assistance with two engine issues and Jeremy, one of Town Creek's mechanics, was very professional and knowledgeable. After weathering the storm we planned to continue south on Dec 23rd but couldn't start our engine.
    After trying several possible solutions with no success, we were faced with the prospect of waiting until Jan. 2nd for the service department to reopen due to the Christmas through New Year holiday. Steve, the service manager, made several calls to help find answers for us. He also called Jeremy, his mechanic, to let him know of our situation. Even though it was the Sunday before Christmas Eve, Jeremy came in on his own time, and spent several hours rectifying the problem. We were able to leave the next morning. We would also like to mention that Town Creek's new floating docks provide an excellent place to tie up. In summary, we recommend Town Creek Marina as THE Marina to stop at in Beaufort, N.C.

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  • Review for Town Creek Marina

    Reviewed by: Tortuga on Dec 25, 2018
    Vessel Type: Sail
    LOA: 44'
    Draft: 6.0'

    Rating: 5

    Beautiful, full-service marina decked out for Christmas boughs, bows & lights on their long porch railings! New docks, clean & warm bathrooms. Daniel recommended more protected slips to weather 40+ storm. He & Carol assisted with docking. We also needed help with trouble-shooting a starter problem, before heading out for holiday shut-down, they fit in a visit with very reasonable service rate. Only wish highly rated City Kitchen restaurant above shop would have been open! Merry Christmas!

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  • Review for Town Creek Marina

    Reviewed by: Ron on Dec 3, 2018
    Vessel Type: Sail
    LOA: 42'
    Draft: 6.3'

    Rating: 2

    Very friendly staff helped us dock. Rate was average for the area with BoatUS discount. The marina is undergoing renovations there are significant issues with some of the docks, fuel, etc.The dock boards and cleats pulled off from the dock when I tied one of my dock lines to it. The owner's know the conditions of their docks, the dock hands stood next to my boat when the cleat and board pulled up from the dock as I tied my line.They gave an embarrassed laugh then suggested I tie up to the piling. The bathroom was average, maybe even below average. There was no toilet paper for an entire day even after the staff was notified. There was no soap for two days even after the staff was notified. There are no paper towels, only a hand dryer - shaving, bushing teeth, etc. require bringing your own towel. There is NO electricity in the bathrooms; no electric shaver, no hair dryer. The showers are very small. There are 3 showers, but only space for 1 person to dress/undress/dry themselves. The worst part of the experience for us was when we bought diesel; we carry Midwest 5 gallon diesel cans. We have carried these same cans for years and NEVER have been able to put 5 gallons into them generally getting about 4.8 gallons up to within an inch of the pour spout. Yet, somehow at this marina our cans took 10.5 gallons! When I mentioned this to the attendant she was very quick to say that the pumps were "state inspected" almost before I'd finished my statement. Made me think that she'd heard this complaint before. In fact, the pumps do not display any state inspection sticker. Draw your own conclusion, but mine is that the pumps are not properly measuring dispensed fuel to the benefit of the marina - 5% benefit!
    All-in-all we will not be stopping here again, there are other options in Beaufort and Morehead City any of which will be closer to town than this marina.

    • WG Editor Comment:

      Marina Response:

      Thank you for your recent review. We strive to create the best possible experience for all of our visitors, so your feedback is important to us.

      Town Creek’s fuel pumps are state inspected as required by law and as required to sell fuel. If we were not inspected for proper calibration and quality, we would not be allowed to sell fuel. The meters display an inspection sticker with the date of the most recent inspection.

      The electrical outlets were not working in the restrooms at the time of your stay due to a bad GFI. It has been corrected. If we had been made aware that this was an issue at the time, we could have run an extension cord into the restroom for you. The marina will always do our best to accommodate our guests’ needs. We check the restrooms at least twice daily for cleanliness and paper and we try our best to respond promptly when any issues are brought to our attention. In addition, the restrooms are professionally cleaned and restocked twice a week.

      As you noted, we are in the process of replacing all of the docks in the marina as part of a complete renovation. After suffering through Hurricane Florence and Tropical Storm Michael this fall as well as several recent nor’easters, some of the original docks have been affected with repairs being made as needed until they can be replaced as well.

      We sincerely apologize for the issues brought to our attention and will use this valuable feedback to improve our facility and all of our customers’ experience going forward.


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  • Review for Town Creek Marina

    Reviewed by: Kevin on Jul 23, 2017
    Vessel Type: Power
    LOA: 44'
    Draft: 2.0'

    Rating: 5

    Beautiful location!! Chuck and Lisa , the owners, went above and beyond to help us!! Everything you need; laundry, service and a car!! Great restaurant and great location!!! Highly recommended!!!

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  • Review for Town Creek Marina

    Reviewed by: Abbie McAllister on Jun 1, 2016

    Town Creek Marina has excellent customer service, friendly and professional. Courtesy car is a plus. I highly recommend Town Creek Marina, especially if you need any repairs. 

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